CANCELLATION AND REFUND POLICY:
On entire trip: A refund will be made up to thirty (30) days prior to departure date excluding any non-refundable deposits sent to vendors such as hotels, restaurants, tour guides, bus companies or any other activity. A service fee will be charged for any cancellations after receipt of initial deposit. All cancellations must be made verbally and with written notice at least thirty (30) days prior to departure date. Any cancellation of entire trip within fourteen (14) days of departure date or no-show on day of trip is non-refundable. Refunds that fall within the guidelines above will be issued to group within sixty (60) days of cancellation date. “An Act of God” cancellation will be accepted. Monies will be returned excluding deposits or payments not returned from vendors.
CANCELLATION AND REFUND FOR INDIVIDUALS:
A refund will be made for any individual up to fourteen (14) days prior to departure date excluding any non-refundable deposits sent to vendors such as hotels, restaurants, tour guides, bus companies or any other activity. A service fee will be charged to individuals for any cancellations after receipt of initial deposit. All individual cancellations must be made verbally and with written notice. Cancellations within fourteen (14) days of departure date or no-shows on day of trip are non-refundable. Refunds that fall within the guidelines above will be issued to individuals within sixty (60) days of the cancellation date.
DEPOSIT SCHEDULE:
Upon receipt of our Tour Contract, first deposit date due WILL BE STATED ON YOUR CONTRACT. Thereafter, the second deposit (time permitting) will be due by the date stated under “2nd Deposit Due” on your contract. The final balance due must be paid in full no later than thirty (30) days prior to departure date.